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Customer satisfaction - the icing on the cake or the cherry on top?

Are you wondering where you can improve the way you deliver to your customers? If you’re hoping to provide the perfect customer experience, see what you can learn from the (not so) humble cupcake. Read more

How are you feeling?

May’s Mental Health Week (14 - 20th May) focussed on stress. Our HR expert, Penny Davis, rounds up some of the stress-related issues for the workplace. Read more

Having difficult conversations

Our HR expert, Penny Davis, discusses how difficult conversations can be more effective. Read more

Why diversity and equality should matter to your business

Our HR expert, Penny Davis, looks at why diversity and equality are important to your business. Read more

Happy New Year

If you intend to set yourself some New Year goals for work, how can you boost your chances of success? Our HR expert, Penny Davis, has some advice on setting and keeping your business goals. Read more


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QR Encompass
QR Encompass is the trading name of QR Limited registered addresss: A17 Astra Office Suites, Astra Business Centre, Roman Way, Ribbleton, Preston PR2 5AP.  Registration No. 4288323
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