Customer satisfaction - the icing on the cake or the cherry on top?
Are you wondering where you can improve the way you deliver to your customers? If you’re hoping to provide the perfect customer experience, see what you can learn from the (not so) humble cupcake.... more
How are you feeling?
May’s Mental Health Week (14 - 20th May) focussed on stress. Our HR expert, Penny Davis, rounds up some of the stress-related issues for the workplace.... more
Having difficult conversations
Our HR expert, Penny Davis, discusses how difficult conversations can be more effective.... more
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